Oktomer

Oktomer is a customer support help desk that combines live chat, email, and WhatsApp into one shared team inbox.

Oktomer is a customer support help desk designed for teams to manage live chat, email, and WhatsApp from a single inbox. The platform connects to websites, Shopify stores, and messaging channels to centralize customer communications. It features automatic message sorting, labeling, urgency tracking, and team notifications. Users can connect external AI tools via an MCP server and API, or use built-in AI options depending on the plan. The service operates on servers located in Helsinki, Finland, and provides fixed-price tiers with unlimited usage.

Oktomer at a glance

Best for: Support
Runs on: Web, API
Pricing: Free $0; Connected $49/month; Managed $249/month
Released: October 2026
Category: AI productivity tool
Website: oktomer.com

Key features

Combines live chat, email, and WhatsApp into one inbox
Provides unlimited team seats and conversations
Sorts and labels incoming messages automatically
Sends email alerts for unopened urgent messages
Connects to Shopify stores without code
Integrates AI models through an MCP server and API
Shows who wrote each reply

Use it for

Managing customer support emails and chats as a team
Handling WhatsApp customer conversations in one place
Adding live chat to a Shopify store
Connecting AI agents to a support inbox

Alternatives to Oktomer

Front — Centralizes team communication and AI into one system for complex operations.
Chime — Sorts messages locally on your phone without uploading data to any server.
Help Scout — Consolidates multi-channel support interactions.
Resend Inboxes — Build workflows, share inboxes, and connect AI agents directly to email.
DeskcommCRM — Self-hosted, open-source sales platform with no per-user fees or recurring software costs.
Chatwoot — Built-in AI assistant drafts replies and resolves routine questions automatically.
Sellio — Combine live chat, email, and messaging channels in one collaborative shared inbox.
reception — Provide native in-app chat and manage customer support directly.
Blooio — Connects customer conversations directly to backend systems and Apple Pay checkout.
Ferndesk — Keeps help documentation accurate by checking articles against your product.
Audimate — It watches user actions, records playbooks, and repeats tasks on command or schedule.
Calendar Assistant — Manage Google Calendar and Outlook accounts by typing, speaking, or sending photos.

All Oktomer alternatives