Sellio

Sellio: Customer support platform providing an AI chatbot and shared inbox for live chat, email, and messaging channels.

Sellio is an AI customer support platform designed for stores, hotels, SaaS companies, local teams, and agencies. It unifies customer conversations from website live chat, WhatsApp, Instagram, Telegram, and email into a single shared inbox. Teams can manage tickets, collaborate on threads, and hand off conversations from the AI agent to human teammates. The AI agent is trained on your knowledge base, site, and FAQs to provide grounded answers. Supported platforms include the web, Mac desktop app with Windows coming soon, and integrations such as Shopify, Slack, and WhatsApp.

Sellio at a glance

Best for: Support, Founder
Runs on: Web, macOS
Pricing: Free plan; Mini $36/month; Essentials $76/month; Plus $236/month; custom tiers available
Released: October 2026
Category: AI chat assistant
Website: sellio.chat

Key features

Manage customer conversations in a shared inbox
Deploy an AI chatbot trained on your knowledge base
Hand off chats from AI to human teammates
Route conversations with automated rules
Track support analytics and CSAT ratings
Turn chats into tickets for ongoing work
Build workflows with an automation builder

Use it for

Manage customer support across multiple channels in one place
Automate answers using an AI agent trained on company documents
Collaborate with team members on customer threads and notes
Convert customer support chats into actionable tickets
Analyze support volume, response times, and customer satisfaction

Alternatives to Sellio

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Tidio — Automates support and drives ecommerce sales with an AI agent and help desk.
Sierra — Enterprise support agents with outcome-based pricing
Tori — Learns from your existing URLs and hands off to humans with full context.
SiteSpeakAI — Trains on your own content to provide instant, automated business support.
Siena AI — Automates support and shopping inquiries while maintaining a consistent brand voice.
CallChatSyn — It enables automated scheduling and answering across websites and messaging apps.
Intercom — It combines a shared inbox and ticketing system with an AI agent that resolves customer queries.
ProductBridge — Unifies support and feedback on one customer record with flat pricing and no seat fees.
Crescendo — Consolidates CX operations into a single AI-driven platform.
Giga — Deploys in weeks to handle customer requests, follow-ups, and sales opportunities.

All Sellio alternatives