reception

reception: Live customer support chat software for iOS apps that keeps conversations in one inbox.

Reception is a live support toolkit built for iOS applications. It provides native in-app chat and photo sharing, allowing users to send messages without creating a separate support account. Conversations from multiple apps land in a single shared inbox and can also be forwarded to Telegram for replies on the go. The tool integrates with services like RevenueCat, Superwall, and Adapty to display user details and plan metadata. Features include AI-powered responses using your own documentation, custom styling to match your app design, and remote configuration.

reception at a glance

Best for: Support, Software engineer
Runs on: iOS, Web, Telegram
Pricing: $25 per month
Released: October 2026
Category: AI productivity tool
Website: reception.sh

Key features

Native in-app chat for iOS applications
Single shared inbox for multiple apps
Telegram integration for instant replies
AI support automation using custom docs
Remote configuration for colors and text
User details and purchase metadata integration
Push notifications for user replies

Use it for

Solve user problems and reduce churn
Ask happy customers for app reviews
Offer discounts and handle plan upgrades
Automate support responses with AI

Alternatives to reception

Chime — Sorts messages locally on your phone without uploading data to any server.
Front — Centralizes team communication and AI into one system for complex operations.
Resend Inboxes — Build workflows, share inboxes, and connect AI agents directly to email.
Oktomer — It offers unlimited seats and conversations at a fixed monthly price.
Blooio — Connects customer conversations directly to backend systems and Apple Pay checkout.
Monish — Sends live agent progress, completion pings, and approval requests directly to the iPhone lock screen.
Ida — Controls your Mac and apps using voice or text commands with one key.
Ferndesk — Keeps help documentation accurate by checking articles against your product.
Appto — Automates the entire lifecycle of building, launching, and managing iOS applications.
Inflight — Integrates directly into prototypes with built-in video and coding agent support.
Help Scout — Consolidates multi-channel support interactions.
NANI??? — Provides live subtitles with nuance notes without needing a bot to join your call.

All reception alternatives