Ferndesk

Ferndesk: Help center platform with an AI agent that verifies and updates articles automatically.

Ferndesk is a help center platform designed to keep your documentation accurate without manual intervention. It connects to your codebase, live product, and support inbox to verify every article and draft necessary fixes. The platform includes a public portal, AI answers, an in-app widget, API docs, private docs, translations, and analytics. It allows you to import your existing help center in ten minutes while preserving URLs and redirects. Founders use it to save time on documentation and reduce support requests.

Ferndesk at a glance

Best for: Software engineer, Support
Runs on: Web, API
Pricing: 7-day free trial; Pro $745/year or $75 for year one for pre-seed; Enterprise from $399/month
Released: August 2025
Category: AI productivity tool
Website: ferndesk.com

Key features

Verify articles against code and product
Draft documentation fixes automatically
Import existing help centers with URL preservation
Provide a public help portal
Generate AI answers for customers
Include an in-app support widget
Offer translations and analytics

Use it for

Maintaining accurate product documentation
Migrating from another help center
Answering customer support questions
Translating help articles

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