Zendesk alternatives

The 12 products closest to Zendesk in what they do and who they're for, best match first.

Copilot Studio — Builds autonomous multi-agent systems connected to enterprise data and channels. (Agents, Paid)
Agentforce — AI agents that act on Salesforce data with built-in guardrails (Agents, Paid)
Ada — Enterprise AI agent that can act in business systems, not just reply (Agents, Paid)
Freshdesk — Combines ticketing, shared inbox, and built-in Freddy AI agents to resolve support queries. (Agents, Freemium)
Zapier — The largest app catalog for no-code automations and agents (Agents, Freemium)
Libredesk — Self-hosted for free with live chat, shared inbox, and AI features. (Agents, Free)
Decagon — Agent behavior written in plain language, not config code (Agents, Paid)
Sierra — Enterprise support agents with outcome-based pricing (Agents, Paid)
Giga — Deploys in weeks to handle customer requests, follow-ups, and sales opportunities. (Agents, Paid)
Fin — Customer agent with a 76% average resolution rate (Agents, Paid)
Crescendo — Consolidates CX operations into a single AI-driven platform. (Agents, Paid)
Intercom — It combines a shared inbox and ticketing system with an AI agent that resolves customer queries. (Agents, Paid)