Owlbot

Owlbot is an AI chatbot platform that creates customer-facing agents trained on company documents and websites to provide automated support.

Owlbot allows businesses to build AI agents by ingesting websites, PDFs, Word documents, and text. The platform enables users to customize agent instructions, tone, and branding, with a choice of 12 LLM models including those from OpenAI, Anthropic, and Mistral. Once trained, agents can be deployed on websites, WhatsApp, Slack, or via API to answer customer queries in 95 languages. The system provides real-time analytics, allows for human supervision of conversations, and supports function calling to trigger external workflows. It is designed to handle customer service, lead generation, and sales inquiries, ensuring all answers are grounded in provided content rather than hallucinations.

Owlbot at a glance

Best for: Support
Runs on: Web, API, Slack, WhatsApp
Pricing: Starter $19/month; Small business $39/month; Enterprise $59/month
Released: June 2023
Category: AI agent tool
Website: owlbot.ai

Key features

Automatic language detection for 95 languages
Source-cited answers linked to original documents
Customizable branding, tone, and agent persona
Integration with websites, WhatsApp, Slack, and APIs
Function calling for real-time data and workflows
Analytics dashboard for conversation review
GDPR compliant with encrypted data storage

Use it for

Automating customer support query resolution
Capturing visitor leads during conversations
Providing 24/7 sales assistance
Simplifying internal knowledge retrieval

Alternatives to Owlbot

Tori — Learns from your existing URLs and hands off to humans with full context.
Sierra — Enterprise support agents with outcome-based pricing
ChatBotKit — Launch production-ready AI agents from ready-made solutions with built-in security.
Chatwoot — Built-in AI assistant drafts replies and resolves routine questions automatically.
Yellow.ai — It uses 15 plus LLMs and 150 plus integrations to scale enterprise support.
Giga — Deploys in weeks to handle customer requests, follow-ups, and sales opportunities.
AstrBot — Connects your chat apps with sub-agents, MCP support, and 1000+ plugins.
GaliChat — Train custom AI support agents using your own documents in under three minutes.
Pylon — Investigates issues automatically and uses your tools to resolve them.
Inline Help — Provides immediate in-app answers and reduces support ticket volume.
Hazelchat — It answers visitor questions strictly from your verified documents and website content.
SiteSpeakAI — Trains on your own content to provide instant, automated business support.

All Owlbot alternatives