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Hazelchat
Hazelchat is an AI customer service agent that answers visitor questions from website content and documents while showing sources.
Hazelchat builds and launches customer-facing AI agents that answer visitor questions using your own website pages, PDFs, and approved Q&A. The agent cites its sources for every response and directs users to booking, checkout, or contact pages when needed. It works with major content management systems and website builders through a simple script integration. The platform supports multiple AI models including Claude, OpenAI, DeepSeek, and Mistral. It is designed for businesses looking to automate visitor support while maintaining accuracy and fallback options.
Hazelchat at a glance
- Best for: Founder, Support
- Runs on: Web, WordPress, Shopify, Webflow, Wix, Squarespace, Framer, Zapier, n8n, Slack
- Pricing: Free plan; Starter €39/month; Business €149/month; Scale from €449/month
- Released: October 2026
- Category: AI agent tool
- Website: hazelchat.co
Key features
- Answers questions from website pages and documents
- Shows sources for every answer
- Directs visitors to booking or contact links
- Provides unanswered questions for review
- Integrates via a single script or website apps
- Supports multiple AI models
Use it for
- Answering visitor questions on business websites
- Guiding customers to booking and checkout pages
- Collecting visitor inquiries and contact details
- Reviewing and approving unanswered questions
Alternatives to Hazelchat
- Keiki — Deploy one AI agent across multiple messaging channels with built-in tools and memory.
- CallChatSyn — It enables automated scheduling and answering across websites and messaging apps.
- Chatway MCP — Manage customer support with an all-in-one inbox and AI agent integration.
- Tel-Agent — Runs on your own server and connects to any model.
- Tori — Learns from your existing URLs and hands off to humans with full context.
- Sierra — Enterprise support agents with outcome-based pricing
- Inline Help — Provides immediate in-app answers and reduces support ticket volume.
- WeChat Bot — Connects WeChat, Telegram, WhatsApp, and Lark to multiple AI models.
- Chatwoot — Built-in AI assistant drafts replies and resolves routine questions automatically.
- Owlbot — Provides automated, sourced responses using your specific business data.
- ChatBotKit — Launch production-ready AI agents from ready-made solutions with built-in security.
- GaliChat — Train custom AI support agents using your own documents in under three minutes.
All Hazelchat alternatives