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E commerce After sales Agent LangGraph H
E commerce After sales Agent LangGraph H is an e-commerce after-sales execution agent featuring LangGraph, human-in-the-loop write confirmation, and a closed-loop evaluation system.
This product is an e-commerce after-sales execution agent designed to handle policy retrieval, order and logistics queries, and action tools like refunds and address updates. It features multi-turn conversation support, local vector search for policy retrieval, and a human-in-the-loop confirmation step before any write operations are executed. The system provides layered guardrails to prevent injection attacks and out-of-window requests, alongside a reproducible evaluation suite and a three-level observability trace. It is built for developers and teams needing reliable agent workflows with verifiable safety boundaries. It supports LangGraph, FastAPI, Uvicorn, and SQLite, utilizing a sandbox environment for deterministic testing.
E commerce After sales Agent LangGraph H at a glance
Key features
- Order and logistics query execution
- Policy retrieval via local vector search
- Human-in-the-loop approval for write operations
- Injection attack and unauthorized action blocking
- Idempotent write handling to prevent duplicates
- Three-level observability tracing for nodes, models, and tools
- Closed-loop evaluation suite with metrics and baseline comparison
Use it for
- Answering customer policy questions with document sources
- Checking order and logistics statuses
- Handling refund requests with human confirmation
- Modifying delivery addresses safely before shipping
- Evaluating agent performance using built-in test cases
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