Kore.ai

Kore.ai is an enterprise AI platform that uses agentic workflows to automate tasks across customer service, HR, and IT operations.

Kore.ai provides an enterprise-grade agentic AI platform designed to automate business workflows. It uses AI agents that search and act across existing systems and knowledge bases to resolve tasks without manual intervention. The platform supports operations such as customer service, HR support, and IT service desk management. It includes pre-built applications for immediate deployment and allows for the construction and optimization of custom agentic solutions. The underlying technology, known as Artemis, facilitates the creation of AI-programmable environments for large-scale enterprise use.

Kore.ai at a glance

Best for: Support, Director
Pricing: Paid
Released: June 2016
Category: AI agent tool
Website: kore.ai

Key features

End-to-end AI case resolution
Pre-built enterprise applications
Automated HR inquiry handling
IT service desk workflow automation
Voice-enabled banking AI agents
Multi-system information search and retrieval

Use it for

Automating routine HR inquiries
Managing IT service desk operations
Optimizing treasury and trade banking workflows
Reducing customer service wait times

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