eesel AI

eesel AI: Autonomous AI agents handle customer service, content creation, and operations inside existing software applications.

eesel AI provides autonomous AI agents designed to manage customer service tickets, write content, and handle operations. The software connects to existing apps and knowledge bases like Zendesk, Freshdesk, Intercom, Jira Service Management, Salesforce Service Cloud, Front, Confluence, Notion, Google Docs, and SharePoint. Users can onboard agents in minutes without coding, set specific rules, and choose between draft mode or fully automated responses. The platform supports multiple languages automatically and runs in Slack and Microsoft Teams for internal use. It suits teams seeking to automate tier-1 support, blog writing, and e-commerce inquiries while retaining human oversight for complex cases.

eesel AI at a glance

Best for: Support, Product manager, Founder
Runs on: Web, Slack, Microsoft Teams, Chrome extension, API, CLI
Pricing: Free trial with 100 credits; monthly plans based on credit usage; Enterprise plan available
Released: September 2023
Category: AI agent tool
Website: eesel.ai

Key features

Drafts customer service responses
Resolves support tickets automatically
Researches and writes blog posts
Answers product and order questions
Triages tough support questions
Connects to multiple helpdesks and docs

Use it for

Automating customer service ticket resolution
Writing and publishing blog content
Answering e-commerce customer inquiries
Triaging internal helpdesk questions

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