erxes | Everything

erxes | Everything is an open-source experience operating system that unifies customer service, sales, and operations.

erxes is an open-source experience operating system that unifies customer service, sales, marketing, and operations. It runs on a single workspace graph, connecting frontline operations, revenue, and teams on an AI-native platform with over 100 modules. The system features an omnichannel inbox supporting messenger, email, WhatsApp, Instagram, call center, and web chat. It includes a pipeline manager, visual workflows with drag-and-drop triggers, and AI agents grounded in your workspace graph. It supports model-agnostic integrations including OpenAI, Anthropic, or self-hosted models, and connects via MCP, CLI, or API.

erxes | Everything at a glance

Best for: Support, Sales, Marketer
Runs on: Web, API, CLI, self-hosted, open source
Pricing: Free plan available; Community edition and Enterprise edition options offered.
Released: October 2026
Category: AI agent tool
Website: erxes.io

Key features

Omnichannel inbox with SLA and routing
Pipeline with kanban, list, calendar, and timeline views
Visual workflows with 80+ triggers and native AI steps
AI agents grounded in workspace data
Customer 360 sidecar on every thread
Model-agnostic AI support for OpenAI, Anthropic, or self-hosted
Full audit log for agent actions

Use it for

Classifies, prioritizes and routes every inbound conversation
Keeps deal records current, drafts follow-ups, and flags slippage
Turns tickets into resolved outcomes
Answers plain-English questions against workspace data

Alternatives to erxes | Everything

Rox — Automates end-to-end sales tasks using outcome-based revenue AI agents.
Nex — Builds custom RevOps agents from business context and connects with over 1500 apps.
OXYGEN — Centralises CRM, outbound, and content workflows with built-in AI agents.
Activepieces — Unifies AI agents, chat, flows, tables, and 760+ apps with open-source core and self-hosting options.
AGENTS.inc — Autonomous AI agents built for enterprise marketing, sales and market intelligence.
UneeQ — Provides repeatable, realistic practice for high-stakes human interactions.
Observe.AI — Unifies customer, frontline, and operations AI agents in one platform.
Orum — Combines AI agents for data, dialing, and coaching to increase live conversations.
Open For sales — Pay only for fully resolved tickets with no per-seat fees.
Giga — Deploys in weeks to handle customer requests, follow-ups, and sales opportunities.
Unify — Combines prospecting, research, and sequencing into a single chat interface.
Anysite — Provides live web data and business insights directly inside AI agents.

All erxes | Everything alternatives