ElevenAgents for Support

ElevenAgents for Support is ElevenLabs' AI customer support agent product, answering by voice, chat, email and WhatsApp in 70+ languages.

ElevenAgents for Support is ElevenLabs' platform for conversational support agents that handle frontline customer volume across voice and digital channels. Agents follow a company's procedures and help documentation, respond in real time with sub-second latency, and use emotionally expressive voices, with an Expressive Mode that controls tone to de-escalate and reassure customers. Teams choose from more than 10,000 voices in over 70 languages, set escalation rules, and hand complex cases to human agents with full history synced to their contact center, CRM and ticketing systems. Deterministic workflows, guardrails and real-time analytics keep agents reliable, and agents are reviewed and improved each week. Customers include Deutsche Telekom, Revolut, Klarna and Telus.

ElevenAgents for Support at a glance

Best for: Support
Runs on: Web, API
Pricing: Included in ElevenLabs plans; enterprise pricing via sales
Released: February 2026
Category: AI agent tool
Website: elevenlabs.io

Key features

Support agents for voice, chat, email and WhatsApp
Agents that follow SOPs and help docs
Expressive, emotionally aware voices
10,000+ voices in 70+ languages
Human handoff with full history
CCaaS, CRM and ticketing integrations
Guardrails and real-time analytics

Use it for

Answer common support calls with an AI voice agent
Support customers in many languages
Hand complex cases to human agents with context

Companions

Tools that articles about ElevenAgents for Support recommend using with it, each with its job.

ElevenLabs — Built to work with ElevenLabs.
Runway — Silent cinematic clips that need a voice.
Kling — Volume clips and dialogue scenes to voice.
HeyGen — Delivers your voiceover in other languages with matched lip sync.
Suno — Original score under the narration.
CapCut — Mixes voice, music and video with captions.

Alternatives to ElevenAgents for Support

Giga — Deploys in weeks to handle customer requests, follow-ups, and sales opportunities.
Agentforce — AI agents that act on Salesforce data with built-in guardrails
Sierra — Enterprise support agents with outcome-based pricing
Inline Help — Provides immediate in-app answers and reduces support ticket volume.
Ada — Enterprise AI agent that can act in business systems, not just reply
Tel-Agent — Runs on your own server and connects to any model.
Sponder — Automates routine emails using your verified knowledge and handles human handoffs.
Communicate — It reads your exact help content and hands off hard questions with full threads.
Aidbase — It reduces support response times and automates repetitive customer inquiries.
Voiceflow — Visual builder for support agents across chat, voice and WhatsApp
Decagon — Agent behavior written in plain language, not config code
Yellow.ai — It uses 15 plus LLMs and 150 plus integrations to scale enterprise support.

All ElevenAgents for Support alternatives