supahelp

supahelp is an AI-native support platform that answers questions from knowledge bases and handles customer requests.

Supahelp is an AI-native customer support platform designed for SaaS companies. It features an AI agent named Supa that answers customer questions using your published knowledge base and provides source article links. Customers can submit complete requests through customized forms instead of standard contact pages. The management workspace allows teams to review and approve AI-drafted replies before sending. You can import existing articles from PDF, Word, text files, or web URLs into the knowledge base editor. The platform also supports MCP to connect compatible AI agents and offers role-based access control.

supahelp at a glance

Best for: Support, Product manager
Runs on: Web
Pricing: Free plan; Essential $39/month billed yearly or $49/month billed monthly
Released: October 2026
Category: AI agent tool
Website: supahelp.app

Key features

Answer repeat questions from knowledge base
Collect support requests via custom forms
Draft replies for team approval
Import articles from PDF, Word, text, and URLs
Support Model Context Protocol (MCP)
Manage access with member roles
Use custom domains on paid plans

Use it for

Answering repeat customer questions automatically
Collecting complete support requests through forms
Drafting and approving support email replies
Managing a knowledge base and support workspace

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