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Actually Asked
Actually Asked is an AI FAQ app that answers website and Shopify store visitors and adds frequent questions.
Actually Asked is an artificial intelligence FAQ application built for websites and Shopify stores. It answers visitor questions using your site content, help center, and PDF or Word files. The application matches your fonts and colours and operates as a theme block on Shopify or through two lines of HTML on other sites. It automatically adds the questions visitors ask most to your FAQ without requiring manual approval, and lets you edit, pin, or remove entries. You also receive a weekly email report detailing top questions and unanswered queries. Plans range from a free tier to paid monthly subscriptions.
Actually Asked at a glance
- Best for: Product manager, Support
- Runs on: Web
- Pricing: Free plan; Starter $12/month; Growth $39/month; Premium $99/month
- Released: October 2026
- Category: AI productivity tool
- Website: actuallyasked.com
Key features
- Answers visitors using site pages and files
- Automatically adds frequent questions to the FAQ
- Matches site fonts and colours
- Integrates via Shopify theme block or HTML
- Sends weekly email reports on visitor questions
- Allows editing and pinning of FAQ entries
- Manages FAQ from dashboard or Shopify admin
Use it for
- Answering customer pre-purchase questions on Shopify stores
- Generating initial FAQ entries from existing web pages and documents
- Tracking unanswered visitor questions through weekly reports
- Managing frequently asked questions across multiple sites
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