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Xianyu Auto Agent
Xianyu Auto Agent is an artificial intelligence sales agent system that automates customer service and bargaining on Xianyu.
Xianyu AutoAgent is an automated customer service robot system built specifically for the Xianyu platform. It delivers round the clock automated shift coverage using a multi expert collaborative decision making architecture, smart bargaining, and context aware conversation. The system features intent recognition and dynamic agent routing to switch between bargaining, technical support, and general customer service scenarios. It uses a lightweight conversation memory management system to store session history as large language model context input. The software requires Python 3.8 or higher and allows users to customize expert prompts through dedicated text files.
Xianyu Auto Agent at a glance
Key features
- Automatic LLM replies
- Context management and conversation memory
- Tiered price reduction strategy
- Network search integration for technical support
- Intent classification and expert agent routing
- Basic logging for operations and maintenance
Use it for
- Automating customer service responses on Xianyu
- Managing tiered price negotiations with buyers
- Handling technical support queries using web search
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