Oriel

Oriel is a voice and chat assistant that answers product questions, guides users, and performs actions.

Oriel is a voice and chat assistant for websites and apps that you install with a script tag. Visitors can talk to it in ten languages or type their questions. It answers product questions using your docs, website, and files, guides users across pages, and executes actions like updating billing through Stripe or calling your API. It connects with tools like Slack, Zendesk, Salesforce, HubSpot, Cal.com, and Calendly to post messages, open tickets, and book meetings. You can use the hosted version or run the open source version yourself for free.

Oriel at a glance

Best for: Support, Founder
Runs on: Web, self-hosted, open source
Pricing: Freemium
Released: October 2026
Category: AI agent tool
Website: github.com/accelerated-ideas/oriel

Key features

Voice calls in ten languages with transcripts
Text chat sharing knowledge and actions with voice
Learns from websites, docs, and PDF or Word files
Navigates pages and points at buttons for users
Calls APIs and runs app functions or Stripe tasks
Writes up bugs, feature requests, and complaints
Integrates with Slack, Zendesk, and CRM tools
Supports Claude, Gemini, and GPT models

Use it for

Answer customer questions from documentation
Guide visitors to the correct page in your app
Update user billing information via Stripe
Book meetings using Cal.com or Calendly
Collect bug reports and feature requests

Alternatives to Oriel

Tel-Agent — Runs on your own server and connects to any model.
Sierra — Enterprise support agents with outcome-based pricing
Dial — Provision a real phone number for AI agents in seconds with one API.
OpenClaw — Self-hosted personal agent with no subscription, run by a nonprofit
Comma — It operates 24/7 on a cloud computer to finish tasks independently.
Famulor — Handles inbound and outbound calls with GDPR-ready EU hosting.
Origami — It researches and verifies contact data in real time from live sources.
ClawCall — Handles phone trees, waits on hold, and talks to reps so you do not have to.
Communicate — It reads your exact help content and hands off hard questions with full threads.
ElevenAgents for Support — Natural-sounding voice support agents that follow team SOPs
Crulon — It answers business lines with AI, handles tasks, and lets teams take over live calls.
Hazelchat — It answers visitor questions strictly from your verified documents and website content.

All Oriel alternatives