Open For sales

Open For sales is an AI customer support platform that automates support tickets with accuracy, security, and human handoff.

Open is a unified AI customer support platform that automates support tickets across chat, email, voice, and outbound channels. It uses a single AI engine to handle inbound issues, outbound sequences, agent assistance, quality assurance, and customer understanding. The platform integrates with helpdesks like Zendesk, Intercom, Salesforce, HubSpot, and Freshdesk, and connects with communication channels including WhatsApp, Slack, and social media. It features an app builder that lets users prompt for custom features, and auto-ingests documentation to keep knowledge fresh. The platform is designed for customer support teams and enterprises requiring compliance, security, and multi-channel consistency.

Open For sales at a glance

Best for: Sales
Runs on: Web, API, Slack
Pricing: AI Resolutions $0.75–$0.90 per resolved ticket based on volume; human-handled tickets free; custom rates for over 100k resolutions/month
Released: October 2026
Category: AI agent tool
Website: open.cx

Key features

Automate support tickets across chat, email, voice, and outbound
Integrate with helpdesks like Zendesk, Intercom, and Salesforce
Execute workflows by calling APIs for refunds and account changes
Auto-ingest documentation and learn from resolved tickets
Provide a copilot for human teams to summarize and draft replies
Score conversations automatically for quality assurance
Analyze customer sentiment and feedback trends

Use it for

Resolve customer support tickets end-to-end
Run multi-channel outbound sales and marketing sequences
Assist human support agents with summaries and next replies
Perform automated quality assurance on support conversations
Build custom workspace features using natural language prompts

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