Harmony AI

Harmony AI: Voice AI software that deploys agents to qualify leads, book meetings, and handle revenue calls.

Harmony AI provides voice AI agents designed for revenue teams to handle inbound and outbound calls, qualify leads, and book meetings. The platform integrates with CRMs and existing telephony to manage the full customer lifecycle without manual dialing. It features sub-second response times, smart routing, predictive dialing, and call analytics. The software is built for sales, support, and renewal operations with compliance standards including GDPR, SOC 2, and HIPAA. Teams can configure agents using existing scripts and test changes before deployment.

Harmony AI at a glance

Best for: Sales, Support
Runs on: Web, API
Pricing: Pro plan $250/month platform fee plus $0.39/min; Enterprise plan with tailored pricing for volume
Released: February 2023
Category: AI audio tool
Website: harmony.ai

Key features

Smart routing and IVR traversal
AI dialer with predictive and power dialing
Call analytics and automated QA
Branded caller ID and local presence calling
Native CRM integration with Salesforce and HubSpot
Custom voice clone and script control
Self-improving AI brain

Use it for

Qualifying inbound leads and screening contacts
Setting appointments and syncing with calendars
Running outbound sales calls at volume
Handling renewals and chasing overdue payments
Conducting discovery calls and capturing budget

Companions

Tools that articles about Harmony AI recommend using with it, each with its job.

Salesforce — Call insights logged against opportunities.
HubSpot — One record every tool syncs to.
Clay — Builds and enriches the account lists reps work.
Apollo — Contact data and sequences that fill the pipeline.
Outreach — It uses AI agents to automate prospecting, deal management, and customer engagement.

Alternatives to Harmony AI

Parloa — Enterprise customer service agents built without specialists and scaled securely.
Synthflow — Delivers sub-100 ms latency with custom telephony and enterprise integrations.
Gong — It uses AI agents and revenue signals to close deals faster and predict pipeline risk.
Cald.ai — It uses advanced LLMs and speech models to deliver human-like, low-latency phone interactions.
GaliChat — Train custom AI support agents using your own documents in under three minutes.
Retell AI — It handles phone calls with low-latency responsiveness and high workflow accuracy.
NovaSynth — Tests voice agents on real calls and validates fixes automatically.
Rox — Automates end-to-end sales tasks using outcome-based revenue AI agents.
Unify — Combines prospecting, research, and sequencing into a single chat interface.
Bland AI — Runs entirely on your own infrastructure with sub-second latency and enterprise compliance.
Cresta — Unifies human and AI agents to turn customer experiences.
Fuse AI — Search 850M+ contacts and automate multi-channel outreach in minutes.

All Harmony AI alternatives