Typewise

Typewise is an AI customer experience platform that resolves support requests end to end across channels.

Typewise is an AI customer experience platform designed to handle support requests end to end across multiple channels like email, chat, WhatsApp, and social media. It looks up orders, applies company policies, and closes tickets automatically while keeping human teams in control. Businesses set up and modify the AI by talking in plain language to Nova, an AI operator, with no coding required. It connects to existing tech stacks with over 3,500 integrations including CRM, ERP, and ITSM tools. The system routes requests, handles hand-offs to human specialists with full context, and continuously improves as it learns the business.

Typewise at a glance

Best for: Support, Founder
Runs on: Web
Pricing: Plans from $99/month plus pay-per-resolution; 14-day free trial available.
Released: October 2019
Category: AI agent tool
Website: typewise.app

Key features

Resolve support requests end to end
Set up agents using plain language
Route requests between AI and humans
Connect with 3,500+ integrations
Monitor quality and propose fixes
Log every action for review

Use it for

Resolving customer support tickets automatically
Routing customer inquiries to specialists
Looking up order details and applying policies
Managing multi-channel customer conversations

Alternatives to Typewise

Typebot — Build custom chat experiences visually and deploy them anywhere easily.
Ada — Enterprise AI agent that can act in business systems, not just reply
Intercom — It combines a shared inbox and ticketing system with an AI agent that resolves customer queries.
Cognigy — Integrates generative AI and contact center systems for automated customer service.
Botpress — Handles complex support tickets and multi-step workflows without per-seat costs.
Siena AI — Automates support and shopping inquiries while maintaining a consistent brand voice.
SiteSpeakAI — Trains on your own content to provide instant, automated business support.
Inline Help — Provides immediate in-app answers and reduces support ticket volume.
Chatway MCP — Manage customer support with an all-in-one inbox and AI agent integration.
ProductBridge — Unifies support and feedback on one customer record with flat pricing and no seat fees.
Giga — Deploys in weeks to handle customer requests, follow-ups, and sales opportunities.
Crescendo — Consolidates CX operations into a single AI-driven platform.

All Typewise alternatives