CSKefu

CSKefu: Open multi-channel customer service system with chatbots and call center capabilities.

Chunsong Kefu is an open multi-channel customer service system that features chatbots. It provides customer service operations and management tools, a call center, and a contact center. The platform releases enterprise editions and software versions like version 10. It supports building a sustainable open-source community through its licensing. Users can engage with community news, technical sharing, and development guides.

CSKefu at a glance

Best for: Support
Runs on: self-hosted, open source
Pricing: Free
Released: August 2018
Category: AI agent tool
Website: cskefu.com

Key features

Customer service system and management
Call center integration
Contact center operations
Chatbot support
Open-source community building

Use it for

Manage customer service operations
Run a call center
Deploy chatbots for customer support

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