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Chaskiq
Chaskiq is a customer messaging platform for marketing, support, and sales that enables live chat, automated bots, and campaign management.
Chaskiq is an open source messaging platform designed to connect support, sales, and marketing teams with their customers. It consolidates conversations from sources like Twitter, WhatsApp, Facebook Messenger, and Telegram into a single inbox. Users can deploy live web chat, automated conversation flows, banners, and help center articles. The platform includes a plugin architecture for integrations such as Calendly, Zoom, and Zapier. It is built for teams that require extensibility and automated communication flows.
Chaskiq at a glance
- Best for: Support, Marketer
- Runs on: Web, API, open source
- Pricing: Free
- Released: May 2018
- Category: AI agent tool
- Website: chaskiq.io
Key features
- Web chat with plugin architecture
- Automated conversation and routing bots
- Campaign tools for banners, popups, and newsletters
- Help center for categorized articles
- Conversational reporting with custom graphics
- GraphQL API and OAuth2 security
- Email conversation continuity
Use it for
- Automating customer support conversation routing
- Managing marketing campaigns through banners and emails
- Scheduling meetings and video calls directly in chat
- Building self-care flows for customer inquiries
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